Support Worker

It's easy and quick

How to fill in your Carer Profile

Click the 'pen' icon at the top right of the screen and fill in the 'About You'

Press 'Update' button when you have completed each section


Take photo of and upload training and qualification certificates

Press 'Update' button when you have completed each section


Fill in your Account and Banking details in your 'Settings' pages

Press 'Update' button when you've completed each section


Set your Location, Job Search Radius and your Hourly Rate

Press 'Update' button when you've completed each section


How to Register Interest in Jobs


Go to 'Jobs' page and find shifts you are interested in.

Click on the 'Tick' button that you're interested

This will pop up

You'll receive notification if you're successful

How to Cancel a Job

Press 'Active' button on Jobs screen. Click on top right 'X' button.

Press 'Tick' button to cancel job.

How to Approve or Adjust Hours Worked

Click on 'Approve or Adjust Hours Worked' Button. To adjust 'hours worked' click on it and it will allow you to change the hours worked. Once done, press the 'Approve or Adjust' button.

This will pop up. Once Care Provider has authorised 'Hours Worked' you can then send your invoice.

How to invoice Care Providers

Click on 'GO TO INVOICES' at bottom of 'Jobs' page

'Click on 'UNSENT' Invoices

Take a Photo of your timesheet or expenses, if applicable

Click on 'SEND INVOICE'