Support Worker
It's easy and quick
How to fill in your Carer Profile
Click the 'pen' icon at the top right of the screen and fill in the 'About You'
Press 'Update' button when you have completed each section
Take photo of and upload training and qualification certificates
Press 'Update' button when you have completed each section
Fill in your Account and Banking details in your 'Settings' pages
Press 'Update' button when you've completed each section
Set your Location, Job Search Radius and your Hourly Rate
Press 'Update' button when you've completed each section
How to Register Interest in Jobs
Go to 'Jobs' page and find shifts you are interested in.
Click on the 'Tick' button that you're interested
This will pop up
You'll receive notification if you're successful
How to Cancel a Job
Press 'Active' button on Jobs screen. Click on top right 'X' button.
Press 'Tick' button to cancel job.
How to Approve or Adjust Hours Worked
Click on 'Approve or Adjust Hours Worked' Button. To adjust 'hours worked' click on it and it will allow you to change the hours worked. Once done, press the 'Approve or Adjust' button.
This will pop up. Once Care Provider has authorised 'Hours Worked' you can then send your invoice.
How to invoice Care Providers
Click on 'GO TO INVOICES' at bottom of 'Jobs' page
'Click on 'UNSENT' Invoices
Take a Photo of your timesheet or expenses, if applicable
Click on 'SEND INVOICE'